Almost 60% of CEOs surveyed by PwC around the world expect economic growth to increase over the next 12 months, despite geopolitical risks and inflation, while a growing number say they plan to hire more and invest further in GenAI.
According to PwC’s 28th Annual Global CEO Survey of 4,701 business leaders, presented at the World Economic Forum in Davos on Monday, 42% expect to increase headcount by 5% or more in the next 12 months, up from 39% last year.
The percentage is highest (48%) among smaller companies (less than $100 million) and those in the technology (61%), real estate (61%), private equity (52%) and pharma and life sciences (51%) sectors.
While CEOs are optimistic about the economy, the top risks for the year ahead are macroeconomic volatility (29%) and inflation (27%). Geopolitical conflict is seen as the biggest risk in the Middle East (41%) and central and eastern Europe (34%).
In western Europe, cyber risk (27%) is a marginally higher concern than a lack of skilled workers (25%) and inflation (24%) – with macroeconomic volatility topping the list at 29%. Inflation is the top concern in Africa (39%), while North America and Asia-Pacific prioritise risks largely in line with the global averages.
“This year’s CEO Survey findings highlight a stark juxtaposition – business leaders around the world are optimistic about the year ahead, but also know they must re-invent how they create, deliver and capture value,” said Mohamed Kande, Global Chairman, PwC.
“Emerging technologies such as GenAI, shifts in geopolitics, and the climate transition are all revolutionising how the economy works. New business ecosystems are forming, transforming how companies compete and create value. To thrive, business leaders must act now and take bold decisions around their strategy – ranging from people, footprint and supply chain, right through to reinventing their business model.”
The reinvention imperative
Consistent with the last two years, four in ten (42%) CEOs believe their company will not be viable beyond the next decade if it continues on its current path, with the regulatory environment having the biggest influence on their economic viability.
But CEOs are taking action – across all sectors, almost two-thirds (63%) have taken at least one significant action to change how their company creates, delivers, and captures value in the last five years, with CEOs that have taken more reinvention actions in the last five years reporting higher profit margins in the last 12 months.
As companies look to reinvent their business models, almost four in ten (38%) say they have begun competing in at least one new sector in the last five years – with about a third (34%) noting this has represented over 20% of company revenue over this period.
However, the pace of reinvention is slow and a large majority of companies lack agility.
When it comes to moving budget and people between projects and business units, around half of CEOs said they reallocate 10% or less of financial and human resources from year to year. More than two-thirds reallocate less than 20%.
On average, only 7% of revenue over the last five years has come from distinct new businesses.
GenAI potential, looking for stronger results
CEOs are reporting tangible impact from GenAI.
More than half (56%) report seeing efficiency gains in their employees’ time over the last 12 months, and a third saw revenue (32%) increases.
However, performance is somewhat below expectations expressed last year.
In 2024, 46% said they expected to see profitability improvements. A year later, asked if they had seen those gains, only 34% said they had.
Trust in artificial intelligence (AI) remains a hurdle to more widespread adoption. Only a third of CEOs said they have a high degree of trust in embedding the technology into key processes in their company.
Despite this, optimism about GenAI’s impacts on profitability is slightly up on last year – with 49% expecting an increase in the next 12 months.
Roughly half (47%) expect to integrate AI (including GenAI) into their technology platforms over the next three years, 41% plan to integrate it into core business processes and 30% have plans for new products and service development.
While it is early days, there is nothing in PwC’s data to suggest a widespread reduction in employment opportunities across the global economy as a result of GenAI.
More CEOs say GenAI has increased headcount than decreased it (17% vs 13%).
Climate investments paying off
As the climate transition continues to impact businesses, CEOs continue to take action.
Asked to take stock of the financial impact of climate related investments over the last five years, the PwC survey found that these moves were six times more likely to have resulted in increased revenue (33%) than decreased revenue (5%).
In addition, nearly two thirds of CEOs reported that climate related investments had either reduced costs or had no significant impact on costs.
However, challenges remain around initiating climate related investments: CEOs that made such investments cite regulatory complexity as the top factor (24%) inhibiting their companies’ ability to initiate those investments, as opposed to lower returns on investment (18%) or lack of buy-in from management or the board (6%).
CEOs in Cyprus
PwC Cyprus is set to unveil the findings of its 14th local survey of 119 CEOs on February 25.