Ericsson sets up Global Service Center in Romania

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Ericsson announced a new Global Service Delivery Center will be opened in Bucharest, Romania, in July, that will initially employ about 200 people and will serve regional and global customers.

Initially, the center will employ 200 engineers, most of whom will be young Romanian engineers. Romania provides high-quality education, with a large number of universities and graduates assisting the recruitment of engineers.

Hans Vestberg, Executive Vice President and Head of Ericsson’s Business Unit Global Services, says: “The opening of the new GSDC in Romania further proves Ericsson’s ambition to grow and develop the services area, as well as our delivery capabilities.

“We use our global structure, which includes local capabilities and expertise. This, in combination with our global tools, methods and processes, enables us to offer our customers cost-efficient support, development and delivery, which is an important competitive advantage.”

Ericsson’s services organization today employs about 24,000 professionals worldwide. About 6500 of them work in GSDCs. With the new center in Romania Ericsson will have 20 GSDCs designed to ensure business readiness for the global market. The region also includes a center in Italy, with about 550 employees.

Ericsson has a strong presence in Southeastern Europe, being a major supplier of fixed and mobile networks, as well as telecom services, to more than 40 customers in 11 countries: Albania, Bulgaria, Cyprus, Greece, Italy, FYR Macedonia, Malta, Moldavia, Montenegro, Romania and Serbia.

With about 3600 employees in Southeastern Europe, Ericsson has more than 2000 professionals there involved in services operations.