Etihad Airways has introduced an enhanced new baggage policy to coincide with the launch of its new Fare Choices tariff structure, responding to individual customer needs with greater flexibility and to closely align the Abu Dhabi-based carrier with other Etihad Airways Partner airlines. The changes, that include boosting the luggage policy on some routes in Economy from 30kg to two bags of 23kgs, also provide increased rewards for Etihad Guest loyalty programme members.
“We are moving to a fair and transparent baggage concept. Our new Fare Choices are an easier way for guests to understand what they are paying for, offering clearer pricing, and the flexibility which best suits their travel plans. This also applies to their baggage requirements,” explained Peter Baumgartner, Etihad Airways Chief Commercial Officer.
Most routes will now operate on a piece concept basis with customers entitled to one, two, or three bags, depending on their Fare Choice, route, and Etihad Guest membership status.
The cost of excess baggage has been reduced, on some routes by up to 90%, with a further reduction of up to 30% if pre-purchased directly with Etihad up to 24 hours before travel.
New baggage policy highlights:
• Increased allowance for Economy Value and Economy Freedom guests on certain routes from 30kg to two pieces of baggage at 23kg per bag – a total allowance of 46kg.
• On selected routes, the Economy Class allowance has been increased for all fare choices from 30kg to two pieces of baggage at 23kg per bag.
• In premium cabins on certain routes, the allowance has been increased from 40/50kg to two pieces of baggage at 32kg per bag.
• Etihad Gold and Platinum members will receive one extra piece of baggage at 32kg on piece concept routes, compared to 15kg and 20kg, respectively, before.
• For piece concept markets, Etihad Silver members now receive a minimum of two bags of 23kg.
More information visit www.etihad.com/farechoices and www.etihad.com/en-us/before-you-fly/baggage-information/allowances/
Etihad subsidiaries and Etihad Airways Partner airlines include airberlin, Air Serbia, Air Seychelles, Alitalia, Jet Airways, Virgin Australia, Swiss-based Darwin Airline trading as Etihad Regional and NIKI.
