Mindware, BoxSentry to deliver first Arabic-enabled email authentication

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Mindware, a leading IT distributor in the Middle East, is partnering with Singapore-based BoxSentry to deliver the first Arabic-enabled version of RealMail, a next generation email authentication technology that enables enterprises to counter a deluge of external and internal attacks to their network, including spam while ensuring delivery of genuine mails. RealMail is aimed at tapping into the burgeoning global security content management market that soared to USD 7 bln in 2006 and is estimated to continue growing to USD 10.5 bln in 2009, according to the latest IDC report.

Enterprises struggle to stay ahead of spam, spyware, phishing and other online attacks that can have serious impact on business performance such as theft of confidential information, reduction of bandwidth, decreased employee productivity and damage to corporate property among others. Statistics show that 80-90% of mails being sent worldwide are spam or as much as 50 bln per day, while in the Middle East, IDC figures estimate that about three quarters of all corporate machines are infected with various forms of spyware.

Current email security solutions typically utilise English-based core logic and filtering, which make them less effective in protecting legitimate emails which contain non-English words and result in “false positives” or legitimate mails that are mistakenly blocked. According to a report by Opus One, some popular current solutions may cause as much as 0.85% false positives. This means that one in every 120 emails may be lost in transmission due to a classification error by a spam filter, and this rate can be higher when the language of the email is not only English.

As IT heightens security through blacklists and content filters, the chances of false positives also increases. RealMail utilises an innovative authentication-based logic instead of conventional filtering, which means that it authenticates legitimate mails instead of filtering suspect mails. The cutting-edge tool has been designed to handle over a dozen languages including those with non-Roman characters such as Arabic and further blocks unwanted mails at the ‘perimeter’ so that they do not consume the bandwidth and space of the network or mail server.

Manish Goel, CEO, BoxSentry, said, “The greatest challenge is that current anti-spam tools using filtering cause ‘false positives’ or ‘email casualties’. Most current solutions are based on probability and unavoidably lead to rejection of genuine mails. RealMail’s new core logic is sender authentication based which analyses a sender’s reputation and looks for ‘positive evidence’ of known good senders. This is much less subjective than analyzing the emails content and enables RealMail to provide a truly multi-language based solution.”

RealMail eliminates false positives, and users are assured that spam, viruses, worms, spy ware, phishing, and other security threats are removed while legitimate mails always reach their inbox. Further, users’ privacy is also completely protected as RealMail never looks into the email’s content, a factor that has been commended by government and financial services customers.

“This is a very important solution for the region particularly in the UAE, which ranks 46th among 108 countries and is number 1 in the Middle East as origin and recipient of online security attacks according to industry reports,” added Goel.

Enterprises with existing security solutions can integrate RealMail as an additional layer of security into their system, making implementation simple and low risk. With this setup, RealMail can be utilized to deliver legitimate email traffic whilst their existing system can continue to provide regular email filtering. RealMail is also offered as a gateway appliance, which can be used by service providers to resell anti-spam services, and can be clustered together with other RealMail appliances for maximum performance, redundancy, and availability.

With 2006 earnings topping USD 190 mln, Mindware has enjoyed excellent performance Saudi Arabia, UAE, Saudi Arabia, Kuwait, Oman, Qatar, Bahrain, Lebanon, Jordan, Egypt, Cyprus and North Africa.