Mellon Group expands to Egypt

The Greece-based Mellon Group, provider of value-added services and technological solutions to financial institutions, has launched Mellon Egypt, its new subsidiary in northern Africa.

Mellon Egypt, based in Cairo, aims to support the increasing needs of effectively managing and expanding the retail and corporate transactions business of banks, telecom providers, public utilities, as well as private companies of Egypt with a large customer-base.

“Mellon Egypt can meet the accelerating needs of organizations with strong consumer business to grow and optimise their contact with their customers in Egypt and near shore territories,” said George Theodossiou, Managing Director of Mellon Egypt. “We are offering a unique portfolio of outsourced call/contact services, business process outsourcing services and cutting-edge transactions solutions that will enable our customers to optimise their retail business and achieve their strategic goals. Our extended multinational know-how and local expertise give us momentum and enable us to provide world class, value added solutions and services, customized to the specific needs of our customers.”

Mellon Egypt follows the growth model of the other Group subsidiaries outside Greece; a market of eight countries (Bulgaria, Romania, FYROM, Serbia, Albania, Cyprus, Poland and Egypt) and approximately 200 mln people.

“Mellon Egypt is a great challenge for us, as we will be competing with large local and international companies in a big financial market. We are positive that our extensive experience from all the countries in which we operate and our compelling offering, will constitute a considerable competitive advantage and a growth driver for our subsidiary in Egypt,” noted Stefanos Karapetsis, Executive Director, Mellon Group of Companies.