Oracle offers same enterprise support for Linux as its database

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Oracle announced that it would provide the same enterprise class support for Linux as it provides for its database, middleware and applications products. Oracle starts with Red Hat Linux, removes Red Hat trademarks, and then adds Linux bug fixes.

Currently, Red Hat only provides bug fixes for the latest version of its software. This often requires customers to upgrade to a new version of Linux software to get a bug fixed. Oracle’s new Unbreakable Linux program will provide bug fixes to future, current, and back releases of Linux. In other words, Oracle will provide the same level of enterprise support for Linux as is available for other operating systems.

“We believe that better support and lower support prices will speed the adoption of Linux, and we are working closely with our partners to make that happen,” said Oracle CEO Larry Ellison. “Intel is a development partner. Dell and HP are resellers and support partners. Many others are signed up to help us move Linux up to mission critical status in the data center.”

“Oracle’s Unbreakable Linux program is available to all Linux users for as low as $99 per system per year,” said Oracle President Charles Phillips. “You do not have to be a user of Oracle software to qualify. This is all about broadening the success of Linux. To get Oracle support for Red Hat Linux all you have to do is point your Red Hat server to the Oracle network. The switch takes less than a minute.”

“We will maintain compatibility with Red Hat Linux. Every time Red Hat distributes a new version we will resynchronize with their code. All we add are bug fixes, which are immediately available to Red Hat and the rest of the community. We have years of Linux engineering experience. Several Oracle employees are Linux mainline maintainers,” said Oracle’s Chief Corporate Architect Edward Screven.

Enterprise Linux Basic support, which offers Network access plus 24×7 global coverage will be offered for $399 for a 2 CPU system per year and $999 for a system with unlimited CPU’s. Enterprise Linux Premier Support, which offers Basic support plus back port of fixes to earlier releases as well as Oracle Lifetime Support will be offered for $1,199 for a 2 CPU system per year and $1,999 for a system with unlimited CPU’s.

— Oracle and Linux


Oracle has been a long-standing, key contributor to the Linux community. Oracle produced its first commercial Linux database in 1998. Since that time Oracle has worked steadily to improve the experience of all Linux users. Oracle’s Linux Engineering team is a trusted part of the Linux community, and has made major code contributions such as Oracle Cluster File System that is now part of Linux kernel 2.6.16. Oracle has been and will continue contributing Linux related innovations, modifications, documentation and fixes directly to the Linux community on a timely basis.