TRAVEL: Lufthansa First Class tops Skytrax rankings

Lufthansa has been awarded a 5-Star ranking for its First Class product and service package.

On board Lufthansa aircraft, the Skytrax rating system singled out the superb comfort of the First-Class cabin with ergonomically contoured seats, which convert into a fully flat,
two-metre long bed. Top marks also went to Lufthansa in-flight entertainment, which offers movies in up to eight languages, a variety of TV and radio channels as well as a selection of CDs and audio books. Additionally, Skytrax awarded outstanding marks to Lufthansa’s First-Class cabin staff for their onboard service quality, which had lent an added note to the 5-Star rating and which had shown marked improvement over the past twelve months.

On the ground, the First-Class Terminal in Frankfurt scored 5-Star ratings across many of the assessment categories. Aside from exclusive service from personal assistants for HONs and First-Class passengers from a greeting on arrival at the airport through to check-in for their flight, the dedicated Terminal won acclaim for its comfortable armchairs and sofas as well as other amenities including quiet rooms with daybeds. A separate cigar lounge, spacious bathrooms offering high-quality toiletries as well as an extensive choice of hot or cold meals, cocktails and fine wines contributed to Skytrax top-tier ranking.