DUBLIN--(BUSINESS WIRE)-- Research and Markets (http://www.researchandmarkets.com/research/szzs46/europe_b2c) has announced the addition of the "Europe B2C E-Commerce Delivery 2014" report to their offering.
Online shoppers in Europe also value free shipping. Free delivery for future purchases was expected by almost two thirds of online shoppers in Germany, Switzerland and Austria. In those Central European nations the online retailers focused their efforts on timely delivery. Same day delivery is becoming the standard for online merchants in Germany, even though consumers would prefer free delivery within two or three days. High delivery cost was among the main reason for abandoning an online shopping cart in Germany.
In Western Europe, online shoppers in the UK are looking for wider delivery options, with free delivery as one of the key factors in making a purchase decision. In France, the national postal operator La Poste was the leading player on the B2C E-Commerce delivery market in 2013. A third of online shoppers in France chose an online retailer based on the speed of delivery. The share of online shoppers in the Netherlands indicating speed of delivery as important grew in 2013. In Spain, length of delivery time was the reason for close to 20% of shoppers to abandon their online shopping cart.
The B2C E-Commerce delivery systems in Eastern Europe respond to a variety of challenges. The delivery market in Russia is growing rapidly, with most of the increase going to couriers rather the postal system. As for delivery times, half of Russian online shoppers were willing to wait for their online purchases to be delivered within one week; however, in reality, over a third of online shoppers had to wait for one to several weeks for delivery, and over 10% for several months.
Key Topics Covered:
1. Management Summary
2. Europe (Regional)
3. Central Europe
4. Western Europe
5. Eastern Europe
For more information visit http://www.researchandmarkets.com/research/szzs46/europe_b2c
Source: Research and Markets