STOCKHOLM--(BUSINESS WIRE)-- IFS (STO:IFSA) (STO:IFSB)
IFS (http://www.ifsworld.com/), the global enterprise applications company, announced today that Network Products Guide, the industry's leading technology research and advisory guide, has named IFS North America as a finalist in the 9th Annual 2014 Hot Companies and Best Products Awards. IFS has qualified in the Customer Satisfaction category for Best Post-Sales Customer Retention Program and in the Best of the Web category for Best Blog. Winners will be honored at a gala dinner in San Francisco on Monday, June 23, 2014.
“It is an honor to be named a finalist by Network Products Guide for this industry and peer award,” said Cindy Jaudon, president and CEO of IFS Americas. “It validates our commitment to customer satisfaction and retention, and we are proud of our efforts and results. While 90+ percent satisfaction is notable in any industry, it is particularly significant for enterprise-level software, because it requires satisfaction in every aspect of the business--not just within a single department.”
Best Post-Sales Customer Retention Program of the Year finalist Bob Corrigan, vice president of IFS North America’s Established Customer Team, has led the program’s efforts to return a 97 percent average customer retention rate (measured by renewing annual maintenance and support) since its 2005 inception.
A Best of the Web finalist, the IFS Blog on Technology, Innovation and Creativity combines educational and thought-provoking content about the intersection of business, information technology, innovation and creativity. It is written by a variety of expert internal and external sources and includes written, audio and video content. Visit www.blogs.ifsworld.com.
The industry and peer awards from Network Products Guide are the world's premier information technology awards honoring achievements and recognitions in every facet of the IT industry. In an annual achievements and recognition awards program with active participation from a broad spectrum of industry voices, the coveted annual Hot Companies and Best Products recognition program encompasses the world’s best in organizational performance, products and services, executives and management teams, successful deployments, product management and engineering, support and customer satisfaction, and public relations in every area of information technology.
To learn more about Network Products Guide, visit www.networkproductsguide.com.
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Mary Jo Garinger
Marketing Communications Analyst