Dec. 16, 2013 08:22 UTC

Tilgin AB: tGem Chosen by Leading Swedish Cable Operator Com Hem

STOCKHOLM--(BUSINESS WIRE)-- Tilgin, a leading provider of solutions for multi-play and next-generation broadband access, has signed earlier this year an agreement with Com Hem for the delivery of Tilgin’s TR-069 Auto Configuration Server solution: tGem.

Com Hem is by far the largest Swedish Cable TV operator, and fast growing, with more than 1.7 million connected households and close to 600,000 broadband users. As part of their future strategic technologies plan Com Hem has chosen to invest in TR-069 as a base for the remote management of the connected home. 

With tGem, Tilgin provides Com Hem with a comprehensive remote management platform for any Customer Premise Equipment (CPE) that is compliant with Broadband Forum's TR-069 standard. In this deployment, Com Hem is using third-party CPE and benefited from Tilgin Professional Services team’s experience in integrating third-party devices smoothly into the platform.

Com Hem will use tGem to provision, monitor, and guarantee the service of their home devices. Firstly as part of their all new fiber project and progressively extending the use of tGem to other devices of the connected home.

“Delivering quality of experience to our subscribers is core for Com Hem’s business strategy. As Com Hem now expands into new deep fiber networks, it is central to be able to control the connected home and the broadband services delivered in order to be successful.” says Mr. Peter Eriksson, Manager OSS at Com Hem. “When we selected Tilgin and tGem we chose not only the right solution but also a partner able to help us deliver on our business plan. Tilgin has proven to give us quick and responsive services to meet our needs.”

“With over 10 years of experience of fully-featured device management platforms, tGem has been recognized and adopted by some of the major forward-looking operators. As operators want to extend their reach into the connected home, they turn towards solutions which can abstract the complexity of various technologies and let them focus on their core values: subscriber experience and satisfaction. The ability to manage the full life-cycle of subscribers, with any mix of devices – modern FTTx CPE, STB, or legacy SNMP devices – is the key to delivering a high-value solution.” says Mats Victorin, CEO Tilgin.

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About Tilgin

Tilgin’s high-performance, software-controlled home gateways and remote management solutions turn online homes into a profitable business for operators and a personalized experience of quality and simplicity for their customers. Our telecom-grade solutions allow for managed services – for triple play and beyond – to be introduced instantly and individually. With easy integration in operational and business support systems, they substantially reduce operators’ cost while creating loyal and satisfied customers and a strong brand. Tilgin systems and solutions are used by more than 100 operators in more than 30 countries giving Tilgin a strong client base with a broad international reach. Tilgin was founded in 1997. Tilgin is headquartered in Kista, Sweden, and has a network of international sales partners. For more information, please visit A press kit is also available on:

Tilgin AB, Box 1240, 164 28 Kista, Sweden, tel +46 (0)8 572 386 00, fax +46 (0)8 572 385 00, , , VAT: 556537581201

About Com Hem

Com Hem is one of Sweden’s leading suppliers of television, broadband and telephony. Approximately 37%, nearly 1.78 million, of Sweden’s households are connected to Com Hem’s network, with access to the market’s broadest range of television services. Com Hem offers attractively priced, high-quality and comprehensive services for television, broadband and fixed telephony. The company was established in 1983, has approximately 950 employees and head offices in Stockholm and is controlled by BC Partners. For further information, visit

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Mats Victorin, CEO
phone: +46 8 572 386 02
Com Hem
Peter Eriksson, Manager OSS
phone: +46 73 439083

Source: Tilgin AB