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Etihad helps improve passenger sleep experience

10 June, 2014

Etihad Airways launched a new programme to improve sleep quality on its long-haul flights. Since July 2012, Etihad Airways has been working closely with a panel of sleep experts from the American Centre for Psychiatry and Neurology (ACPN) in Abu Dhabi to research ways to enhance sleep in-flight. The centre is staffed by American Board-certified aviation psychiatrists and neurologists and is renowned for its work in the field of aviation health.
Etihad, the national airline of the United Arab Emirates, has received expert guidance from the ACPN on sleep hygiene and on-board wellbeing, and has developed comprehensive guidelines for in-flight sleep, created for the airline’s guests as a result of clinical studies carried out by the ACPN on patients experiencing effects related to long-haul flying.
“A good night’s sleep is scientifically proven to benefit one’s health and nowhere is this more important than on a long-haul flight,” said Peter Baumgartner, Chief Commercial Officer, Etihad Airways.
“We understand that sleep is an important requirement for our guests, many of whom fly multiple journeys with us each year. For this reason, we will continue ensuring greater levels of comfort and wellbeing on our flights. The research we have carried out in collaboration with ACPN will allow us to significantly improve the cabin environment for our guests and to provide targeted investment in our on-board experience for tangible customer benefit.”
A core part of Etihad’s sleep initiative is the luxury all-natural bedding by COCO-MAT in Diamond First Class. Athens-based COCO-MAT, widely considered the world’s leading manufacturer of sustainably sourced sleep products, has designed an exclusive multi-layered sleep system mattress for Etihad’s Diamond First Class suites.
The unique mattress is made from extracts of the Hevea tree, a healthier alternative to standard petroleum-based foams. This natural rubber is known for its elasticity and is perforated with tiny holes to create a perfect ventilation system, enabling the material to breathe and regulate body temperature.
The airline aims to enhance the sleep experience by focusing on the senses of touch, sight, sound, aroma and taste. Fine cotton Heather Grey sleepsuits, unique pillow mist, pulse point oil and a selection of Bergamote 22 toiletries by New York brand, Le Labo now feature as part of its First Class sleep amenities. High quality comforters, blankets, pillows are provided in Pearl Business Class and Coral Economy Class respectively, along with unique Sougha amenity kits, inspired by traditional Emirati artisanal designs in all classes.
To minimise the effects of ambient cabin sounds, Etihad Airways provides noise cancellation headphones in all three classes. Furthermore, to counteract harsh light, all cabins feature advanced mood-lighting systems.
Home comforts such as a sleep-time beverage service including hot chocolate and herbal teas are to be offered in all three classes. In Diamond First Class, sleep-inducing chamomile tea and a range of malt drinks will be added to the airline’s already extensive drinks selection as part of the sleep experience.
Information about Etihad Airways’ Sleep Program can be found at www.etihad.com/comfortzone  while information on sleep health and hygiene while travelling is available at www.sleeplabuae.com .
Etihad Airways operates a two-class Airbus A320 between Abu Dhabi and Cyprus every Monday, Wednesday and Friday. It recently announced the increase of its base frequency o from three to five flights per week and will also operate Larnaca as a daily service during the peak summer period from 1 July to 30 September.